Parking problems cause avoidable frustrations for everyone
Research by The Transport Catapult indicates that on 12% (4.3bn per annum) of journeys, drivers find parking a significant pain-point, and other recent research suggests that the average driver in the UK spends over 6.45 minutes searching for a parking space on each journey. Multiply that 6.45 minutes by each customer at peak times, and that adds up to an awful lot of time wasted by shoppers circling your car park to find a space when they could already be in the store spending money.
Add in the frustration caused by parking problems which means customers may not be in the best mood by the time they enter the store, and the potential delays caused to your staff who are caught up in car park jams making them late for their shifts, and that could result in a lot of unhappy people milling around the store or shopping centre.
Smart parking solutions to improve the shopping experience
Smart parking solutions can help you to simplify and improve management efficiencies and facilitate easier, more reliable journeys for shoppers and your workforce. DXD have successfully deployed such solutions in multiple retail environments including large shopping centres and retails
We can offer a range of innovative solutions, incorporating Variable Message Signs located in and around the car park, to guide drivers to spaces quickly and efficiently. Providing this advance information to drivers means traffic flows can be managed and queues can be controlled and minimised.
As well as offering global in/out counts of vehicles using the car park, DXD's Capture Platform can present the data needed to track dwell times, identify parking ‘hot-spots’, and monitor patterns of usage for dedicated spaces such as Parent & Child and Disabled Driver spaces.
The software will also provide real-time reports which can alert management of developing situations, such as vehicles overstaying time limits, formation of queues, or incorrect use of dedicated bays for certain user-groups.